Client Services

Contact Us

Talk to the people who make your jewellery, about an order, a design, or anything else.

Last updated 6 October 2026

Get in touch

Design appointments

We meet clients by appointment only, virtually or at our office in Surat, A406, R.J.D. Business Hub, Nagina Wadi, Katargam. Book by email or WhatsApp, and we confirm a time with you.

Trade and wholesale

If you sell jewellery, we manufacture: custom development, private label and production runs, with loose laboratory-grown diamonds sourced to a specification. How that works is on the trade page, and the trade WhatsApp number above reaches us directly.

Business details

Grievance officer

If something has gone wrong and we haven't put it right, contact our grievance officer:

For made-to-order production and stock questions, you can also ask for Vishrut, Production & Inventory, on the same email and phone.

We acknowledge every complaint within 48 hours, give you a reference number to follow it, and resolve it within one month. You can also contact India's National Consumer Helpline on 1915 or at consumerhelpline.gov.in.