Shipping policy
Shipping Locations We currently ship to customers in India and select international markets. A full list of available shipping destinations is displayed at checkout.
Processing Time Orders are carefully processed and prepared within 2-3 business days. Custom or personalized jewelry pieces may require additional time, which will be communicated at the time of purchase.
Shipping Methods & Delivery
- Domestic (India): 3-7 business days via trusted courier partners with tracking
- International: 7-14 business days via DHL or UPS with full tracking capabilities
All shipments include tracking numbers, which will be sent to your email once your order ships.
Shipping Costs Shipping rates are calculated at checkout based on your delivery location and order weight. We use secure, insured shipping for all jewelry orders to ensure safe delivery.
Duties & Taxes (International Orders) For international shipments, all applicable duties, taxes, and customs fees are calculated and collected at checkout. You will not be required to pay additional fees upon delivery. Prices are displayed in your local currency where available.
Package Security All jewelry is packaged discreetly and securely with insurance coverage. Signature confirmation may be required for high-value orders to ensure safe delivery.
Tracking & Updates You will receive shipping confirmation with tracking details via email. You can monitor your shipment's progress through the carrier's tracking portal.
Shipping Issues If your order is delayed, lost, or damaged during transit, please contact us immediately at info.vibhini@gmail.com. We work with our shipping partners to resolve any issues promptly.